The hospitality industry has long been synonymous with exceptional guest experiences. Furthermore, every interaction shapes their perception of the establishment, from when guests walk through the lobby doors to when they check out. The role of telecom systems and...
As Amazon Web Services Select Consulting Partners, we are glad to share this recent report of Amazon in the News! Recently, in an analyst report, Gartner states, “Amazon AWS has enabled all aspects of Amazon to grow and leverage scalability as an asset. Also, Amazon’s...
Dubai, has introduced a highly accurate smart camera with the purpose of measuring customer satisfaction using AI technology. Four Customer Happiness Centers in Dubai have implemented the technology. They implemented this technology to learn how to restore customer...
There are many factors that come into play when deciding for your business to undergo a digital transformation. One of the immediate factors is to decide why are you doing the digital transformation? Are you looking to develop new software solutions or looking to...
Through the implementation of new software, a business, can automate processes, increase productivity, and cause an increase in sales. It is important to stay in control during the on-boarding phase and know the product, and how it is used. In order to have a...
Our CEO Rey Ortega is now hosting The Morning Drive presented by Grata Software. This podcast discusses all things technology from Cloud Services, New Product Development, Technology Consulting and more! The Morning Drive Presented by Grata Software Earlier, these...
Business Innovation A small, family-owned grocery store in the heart of a downtown district has been providing goods to their community for over ten years. Customers come and go, and products fly off the shelves in waves. For the last two years, the store has seen a...
Chances are if you work within a business or have your own business you have come to understand that technology is an integral part of your company's growth. You've implemented technologies in multiple ways. Maybe using pre-packaged software and hardware, custom...
Amazon reported improved earnings of over $3 billion from 2018. A large portion of that came from Amazon Web Services(AWS) generating $1.3 billion in operating income. AWS cloud computing services have been a key factor in reaching revenue and profit goals in the...
So you want to become an Agile Scrum expert? Maybe you’re already doing scrum and want to improve your skills. Maybe you’re transitioning from one role to the other or you’re simply looking for a career change. Whatever the reason, there are many tools and resources...
In the wake of Facebook's Cambridge Analytica scandal, Germany ruled that Facebook needs to end their data collection practices. They say that Facebook abused its market dominance to gather information about users without their consent. Facebook will need better data...
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